Help & Support

Welcome to the Hitchin Creative help and support section. The FAQs below will help you get started and make the most of your membership.

If you’re still having issues, please get in touch with one of our team.

Getting Started

How do I register for an account?

The first step to participating in Hitchin Creative is to register for an account. To do this, click the “Join Hitchin Creative” button in the footer of our website.

Next, enter your email address and a password and then click “Register”.

You will receive a link to confirm your email address. Click on the link in the email and you’re ready to log into Hitchin Creative.

Registered users can post requests, but you’ll need to create a listing for yourself in order to appear in the people section.

Who can use the Hitchin Creative? How much does it cost?

Hitchin Creative is a collective of professional artists and arts organisations working in Hitchin and the surrounding area.

This is a free online network and resource where members can network, showcase their work and share information on their latest news, projects or events.

If you are an arts practitioner in Hitchin or the surrounding area, then you’re welcome to register an account on Hitchin Creative.

How do I log in to the site?

To log in to to the site, you first need to register for a user account on Hitchin Creative.

First, click on the “Sign In” link on the website header bar

Next, enter the email address and password that you chose during the sign-up process and click “Sign In”

You are now logged in to the site and ready to start using Hitchin Creative.

How do I create a profile for myself?

To create a profile for yourself you first need to register for a user account on Hitchin Creative and then log in to the site.

Once you are logged into the site, click on your username and choose “Profile” from the menu.

Here you can add a profile image and details about yourself, including your full name.

These details will appear on the ‘People’ page and also next to your creative listings. Please note that unless you have created a listing you will not appear on the website. To appear within the homepage grid you will need to have uploaded a photo of yourself.

You can now submit content to the site, such as a “Creative Listing” or a “Request”.

How do I add a listing on Hitchin Creative?

Adding a listing can only be done if you have first registered and logged in to Hitchin Creative. Once this is done you can simply click on “Add a listing” button found in the header bar.

Then select a category you would like your listing to be featured in. If none of the categories apply then select the nearest and let us know what your preferred category would be and we will create it for you.

You should now have a form to complete. You can upload up to 10 images although less is more so please just choose the best images to represent you and your work. You will be able to update these later so try not to worry about getting everything perfect from the outset. Add your social contacts and a description of your work and any relevant details with regard to availability etc. The short description will appear on the listing archive page and should be a shorter version of the actual description. Please keep this succinct! Finally click “Submit Listing”. If you have not already chosen a listing package just select the FREE package which allows 3 listing and you are good to go.

Please note all listings are moderated so will not appear until one of the team has approved it. You will be notified by email as soon as your listing is live on the website.

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Reset Password

Please enter your username or email address, you will receive a link to create a new password via email.